Base Layers

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Frequently asked questions

How much does shipping cost?

Shipping is free on orders over €100. Delivery typically takes 1–3 working days.

Can I return items?

Yes, you have a 14-day right of withdrawal. Returns are free.

Which payment methods are accepted?

We accept PayPal, credit card, Klarna, Apple Pay, Google Pay, prepayment, invoice, cash on delivery, iDEAL, Bancontact, EPS, BLIK and Przelewy24.

Is my transmission secure?

Yes, all data is transmitted SSL-encrypted.

How do I reach customer service?

Our customer service is available Monday to Friday from 8am to 6pm.

SSL-secured

Free shipping from €100 · delivery in 1–3 working days

14-day right of withdrawal free returns

SSL-secured checkout Your data is transmitted securely

Questions? We answer Mon–Fri 8am–6pm